SSA Updates

In-person identity proofing requirements will not apply to Disability Insurance, Medicare, and SSI Applications.

SSA has updated the eSignature/Upload Documents process.

SSA has transitioned to appointment-focused services. Walk-in services are available if the "customer’s situation requires immediate or specialized attention or if it otherwise makes sense." See Section C5 of the Emergency Message for more details for when this is applied. 

The Social Security Administration (SSA) announced it will increase the default overpayment withholding rate for Social Security beneficiaries to 100 percent of a person’s monthly benefit.

SSA's new Appeals and Appointed Representative Processing Services (AARPS) portal offers an online service option for appointed representatives (ARs) and claimants with representation.

Effective September 30, 2024, all Appointed Representatives assisting SSI/SSDI claimants using the SSA-1696 must now register as a Representative using the SSA-1699.

SSA has announced that it is transitioning wet (physical) signature requirements to digital signatures for over 30 forms and removing the signature requirements altogether for 13 forms.

SSA announced plans for a multi-year effort to simplify the application process for Supplemental Security Income (SSI).

SSA has added 9 new Compassionate Allowances conditions and revisions to two existing CAL conditions.

Agency Transitioning Authentication Services to Login.gov