SSA Updates the Online Disability Benefit Application

As of October 2018, the options for the question. "Who is completing this application?" have changed. While “I am helping someone who wants to apply and is with me” is no longer an option, SSA continues to encourage advocates to assist individuals with the Online Disability Benefit Application. However, in order to complete and electronically sign the Online Disability Benefit Application the individual will need to create a my Social Security account.

Refer to this flowchart for guidance on answering this question and creating a my Social Security account for the Applicant.

Once the above steps are completed, and the applicant has created/signed into his/her my Social Security account,
you can assist him/her through the disability benefit application process, including electronically signing the application.