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  • Best Practices for Collaborating with SSA and DDS

    SOAR seeks to increase access to Social Security Administration (SSA) disability benefits for people who are experiencing or at risk of homelessness. To achieve this goal, collaborations with SSA and the Disability Determination Services (DDS) are absolutely essential. SOAR can provide invaluable assistance to both SSA and DDS and, similarly, SSA and DDS can help to streamline the process for SOAR providers and for the applicants they both serve.

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    Article
    Key Resource
    Yes
  • SOAR Critical Component: The Medical Summary Report

    The Medical Summary Report (MSR) is SOAR’s signature tool and key to a successful application. It provides a succinct, comprehensive summary of the applicant’s personal and treatment history and its impact on his or her life. It also clearly describes the factors affecting functioning and ability to work.

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    Article
    Key Resource
    Yes
  • Linking Functional Information to Diagnosis and Impairment

    For applicants with mental disorders, DDS examiners look at a person’s ability to function in four primary areas. Your responsibility is to describe the functioning of the individual in as much detail as possible and to document how the person’s illness impairs his or her ability to function and maintain employment at a substantial gainful level.

    Type
    Article
    Key Resource
    Yes
  • Benefits of SOAR Collaboration with SSA and DDS

    A key component of the SOAR model is developing strong collaborations with the Social Security Administration (SSA) and Disability Determination Services (DDS). The SOAR TA Center has created a guide to help!

    Type
    Guides
  • Demonstrating SOAR Values with Words

    Words are powerful, and the words we choose impact understanding, interpretation, and ultimately, the outcomes of disability applications. By carefully choosing our words, we convey respect for the applicant’s experience and their intrinsic value as people first.

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    Infographic
  • SOAR Supervision Checklist

    SOAR (SSI/SSDI Outreach, Access, and Recovery) case workers assist eligible individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Social Security Disability benefits. Due to the unique nature of the position, the following are helpful suggestions and reminders when supervising SOAR case workers.

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    Article
  • SOAR Succession Planning

    Staff turnover while there are pending disability applications can confuse and concern the applicant, the Social Security Administration (SSA), and Disability Determination Services (DDS). This checklist helps agencies effectively transfer applications to a new SOAR case worker, resulting in a frustration-free experience for all.

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    Article