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SOAR Webinar: Building and Sustaining SOAR Relationships with SSA and DDS

This webinar, held on May 9, 2023, addressed how SOAR providers can establish and maintain strong relationships with SSA and DDS.

Date and Time:

- - EDT

Webinar Recording


The webinar will spotlight SOAR providers who have formed strong working relationships with their local, area, and regional SSA and DDS offices. The presenters will discuss how these relationships operate and how they developed strong partnerships through good communication.

Attendees will also hear from a SOAR beneficiary who will share how these relationships and clear communication with SSA and DDS improved the application process for them. 

Tools developed by the SAMHSA SOAR TA Center will be shared to assist with building and sustaining these critical relationships.

This webinar will be helpful to SOAR providers who are looking for examples of how to begin outreach with and gain buy-in from their SSA/DDS points of contact and to leadership at SSA/DDS who want to learn more about the SOAR model.

What you will learn:

  • Why building and sustaining relationships with your SSA and DDS is essential for SOAR implementation.
  • How to apply strategies for working collaboratively with key representatives from your SSA and DDS offices.
  • How to use available tools to support your relationship-building efforts with your SSA and DDS representatives.


  • Kate Baasch, MA ATR-BC, LPC, SOAR Program Manager and Washington, DC SOAR Co-Lead, Bread for the City, Washington, DC
  • Georgi Fisher, MSW, Housing and Benefits Coordinator/Virginia SOAR State Lead, Office of Community Housing, Virginia Department of Behavioral Health and Developmental Services, Richmond, Virginia
  • Jennifer Forde, Quality Assurance (QA) Examiner, Disability Determination Division (DDD), Washington, DC
  • Millie Rothwell, BS, Social Security Administration (SSA) Area Work Incentives Coordinator (AWIC), Springfield, Virginia
  • Shawn Fordham, JD, MPA, MAPM, Regional Communications Director, Philadelphia Regional Office, Region III, SSA, Philadelphia, Pennsylvania
  • SOAR Beneficiary, Bread for the City, Washington, DC


Available Files
Attachment Size
Slide Presentation 2.52 MB