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  • About Appeals

    While we do our best to help eligible individuals get approved on the initial application, sometimes the application is denied and we need to help someone through the appeals process. This article provides an overview of the several levels of appeals and the steps to take to file an appeal.

    Type:
    Article
  • ALJ Hearings: Prehearing and On the Record (OTR) Reviews

    Under certain circumstances, the SOAR representative can request that a case be referred back to DDS for a Prehearing Review or that the Office of Hearing Operations (OHO) make an On-the Record (OTR) decision prior to an ALJ Hearing. As well, when OHO feels they can make a fully favorable decision without holding a hearing, they can independently refer a case back to DDS and/or make an (OTR) decision.

    Type:
    Article
  • ALJ Video Hearings

    The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.

    Type:
    Article
  • Appointed Representative Services (ARS)

    Online access to applicants’ electronic folders or eFolders (EFs) is now available for Appointed Representatives with ALJ hearing and Appeals Council level cases.

    Type:
    Article
  • Creating a my Social Security Account for Applicants

    When assisting an individual with completing and electronically signing an Online Disability Benefit Application the applicant will need to create a my Social Security account. The SAMHSA SOAR TA Center has developed guidance for SOAR providers.

    Type:
    Guides
  • Definitions of Homelessness

    The SAMHSA SOAR initiative is intended for individuals experiencing or at risk of homelessness. These terms are defined differently by SOAR and the Social Security Administration (SSA). It is important for SOAR providers to understand these differences when determining who meets the housing criteria to be a SOAR applicant and which cases can be expedited at SSA through the use of the “homeless flag.”

    Type:
    Guides
  • DEI Resources Overview

    The following resources have been created and/or revised to provide guidance and action steps that SOAR providers can implement in SOAR service delivery as well as resources that supervisors are encouraged to use to support them.

    Type:
    Article