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  • About Appeals

    While we do our best to help eligible individuals get approved on the initial application, sometimes the application is denied and we need to help someone through the appeals process. This article provides an overview of the several levels of appeals and the steps to take to file an appeal.

    Type:
    Article
  • ALJ Hearings: Prehearing and On the Record (OTR) Reviews

    Under certain circumstances, the SOAR representative can request that a case be referred back to DDS for a Prehearing Review or that the Office of Hearing Operations (OHO) make an On-the Record (OTR) decision prior to an ALJ Hearing. As well, when OHO feels they can make a fully favorable decision without holding a hearing, they can independently refer a case back to DDS and/or make an (OTR) decision.

    Type:
    Article
  • ALJ Video Hearings

    The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.

    Type:
    Article
  • Appointed Representative Services (ARS)

    Online access to applicants’ electronic folders or eFolders (EFs) is now available for Appointed Representatives with ALJ hearing and Appeals Council level cases.

    Type:
    Article
  • Charles H. Houston and the New Deal Exclusion

    Charles H. Houston was the lawyer that challenged Congress to amend the exclusion of agricultural and domestic workers from the retirement benefits and unemployment insurance provided by the Social Security Act of 1935.

    Type:
    Article
  • Co-Occurring Substance Use: Material to Disability?

    How substance use is considered in the disability determination process has changed substantially over the years. This article dispels several widely-held myths about how DDS views substance use (such as you have to be clean and sober to get benefits), and its impact on the application process.

    Type:
    Article
  • Creating a my Social Security Account for Applicants

    When assisting an individual with completing and electronically signing an Online Disability Benefit Application the applicant will need to create a my Social Security account. The SAMHSA SOAR TA Center has developed guidance for SOAR providers.

    Type:
    Guides
  • DEI Resources

    Here are resources associated with our document, "Guidance for Improving Staff Engagement: Integrating Diversity, Equity, and Inclusion in SOAR Work"

    Type:
    Guides