Library & Tools

You want to be a SOAR provider? That’s great! This infographic shows what to expect.

This guide helps new SOAR Case Workers get acquainted with their role.

Staff turnover while there are pending disability applications can confuse and concern the applicant, the Social Security Administration (SSA), and Disability Determination Services (DDS). This checklist helps agencies effectively transfer applications to a new SOAR case worker, resulting in a frustration-free experience for all.

SOAR (SSI/SSDI Outreach, Access, and Recovery) case workers assist eligible individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Social Security Disability benefits. Due to the unique nature of the position, the following are helpful suggestions and reminders when supervising SOAR case workers.

This issue brief, developed by the SAMHSA SOAR TA Center, explores ways that agencies can involve AmeriCorps members at low or no cost to help implement SOAR.

On this webinar, held on May 25, 2021, the SAMHSA SOAR TA Center addressed barriers to equity in SOAR implementation and presented strategies to overcome them.

The SAMHSA SOAR TA Center has worked to address the barriers to equity in SOAR implementation with the development of resources, tools, and training. On this webinar, held on March 24, 2022, SOAR Leaders discussed how these resources have been used in their agencies.

On this webinar, held on May 24, 2022, we discussed implementing a referral process to ensure equitable access to SOAR services.

SOAR programs must consider how implicit biases may contribute to disparities in how SOAR services are accessed by and delivered to diverse groups. From hiring and supporting staff to identifying eligible SOAR applicants to writing a Medical Summary Report (MSR), there are many ways to encourage diversity, equity, and inclusion in SSI/SSDI application assistance while creating work environments where SOAR providers can thrive.

Here is some guidance to help case workers identify adults who are experiencing or at risk of homelessness who may be eligible for Social Security Administration (SSA) disability benefits. While we do not want to discourage anyone from applying for SSA benefits, this guidance can help you identify individuals that most need your assistance with their SSI/SSDI application.