Library & Tools

SSI/SSDI overpayments may cause undue hardship for beneficiaries who are experiencing or at-risk for homelessness. This article provides tips for avoiding overpayments and steps to follow in the overpayment appeal/waiver process.

Understanding SSA's disability criteria helps the SOAR case manager assess the documentation necessary to support the claim of disability.

Is your agency looking to hire a SOAR Benefits Specialist?  Take a look at this Sample Job Description!

Learn more about the impact of Unemployment Insurance and Economic Impact (Stimulus) Payments on SSI/SSDI benefits.

When employers recognize the value of SOAR case workers and coordinators by offering them equitable salaries, the benefits go beyond the individual case worker.

SSA is now evaluating the long-term effects of COVID-19 when determining disability. On April 16, 2021, SSA issued an Emergency Message (EM) with guidance to its employees for evaluating adult disability cases that include an allegation or diagnosis of COVID-19. Here are the key points of the EM as well as tips for SOAR practitioners to effectively represent SSI/SSDI applicants whose functioning is impacted by COVID-19.

In an effort to better identify appropriate SOAR claimants, identifying claims which are more likely to have a favorable outcome is paramount. Social Security has developed Special Medical Vocational Profiles, which are rare combinations of adversities that combine, along with impairments, to result in a finding of disabled. 

Find up-to-date information on the rates that SSA sets annually.

Here are some frequently asked questions regarding HIPAA concerns when collecting and releasing medical records.

February is Black History Month, a time for us to honor Black Americans’ achievements in the face of systemic oppression throughout our Nation’s history. In 2021, we celebrated the Former Acting Commissioner of Social Security (ACOSS), Carolyn W. Colvin, M.B.A., her achievements while in office, and her support of the SAMHSA SOAR model.