Library & Tools

Understanding SSA's disability criteria helps the SOAR case manager assess the documentation necessary to support the claim of disability.

Connecting Veterans with Social Security Administration (SSA) disability benefits is a critical step to increasing income stability for Veterans and their families, as well as providing health insurance for those who may not qualify for Department of Veterans Affairs (VA) health care.

The National Organization of Social Security Claims Representatives (NOSSCR) has compiled a list of the state statutes and regulations regarding the collection of fees for medical records.

The Listings are SSA’s categorized lists of illnesses and conditions and the specific severity criteria – symptoms, duration, and impairments – of each illness/condition that must be met for a person to be considered disabled by the illness/condition. It is helpful for case managers to become familiar with these requirements.

An evaluation of the SOAR model concluded that better outcomes were achieved when providers used the SOAR model to complete SSI/SSDI applications.

In May 2016, Frontiers in Public Health published an evaluation of the SOAR online training model, which assessed SOAR Online Course usage from October 1, 2014 to September 30, 2015. The study focused on the unique integration of a practice SSI/SSDI application into the training, the first of its kind in public health online trainings, and the support provided by local and state SOAR leads.