Skip to main content

Icon faq FAQ

Find answers to frequently asked questions.

Question:
I am completing the SOAR Online Course and I'm wondering how many CEUs will be awarded to me after completion? Also, what is the time frame for getting that recognition?

Upon successful completion of the practice case in the SOAR Online Course, you will receive a Certificate of Completion and 20 continuing education (CE) contact hours from the National Association of Social Workers (NASW).

Once you submit your case study packet in Class 7, your application packet will be reviewed by SOAR TA Center staff who will provide you with feedback. If your application packet is complete and without major errors or omissions, you will receive your certificate. This can take up to 10 business days. If there are significant errors/omissions, you will be invited to revise your packet and resubmit it for a second review. If the errors/omissions have been corrected, you will receive a Certificate of Completion with your CEs.

View
Question:
I'm trying to upload the SSA forms for the SOAR online course and I'm getting a message that the file size is too large. How do I submit my forms for the course if I cannot upload them?

If you are having difficulty uploading documents for the SOAR online course, please contact us at 518-439-7415 x2. We can walk you through the uploading process or can arrange to accept the documents via email or fax.

View
Question:
In the SOAR Online Course practice case, I inadvertently loaded blank forms 827 & 1696. What do I do?

If you go back to the Practice Case in Class 2 you should be able to delete the documents you uploaded and re-upload the correct versions.  If you have already submitted your entire application packet in Class 7 you will not be able to make any of the changes online.  However, you can email the correct forms to soaronline@prainc.com

View
Question:
In the SOAR Online Course, there is information requested on the forms that is not provided in the progress notes or medical records. Should I make something up?

There is no need to make up any details about your fictional applicant. All of the information you need to complete the Practice Case application packet is provided to you. Take care to review all materials available on the Practice Case pages at the end of Classes 1-4. This includes applicant interviews, medical records, and progress notes.

View
Question:
Once I have completed and passed the Online Course, what is my title?

Individual providers can choose whatever title works best for themselves and their agency.  Some examples that we have seen include SOAR practitioner, SOAR benefits specialist, SOAR case manager, and SOAR specialist. Others will use their traditional title (e.g. social worker, case manager, outreach worker) and say that they are SOAR trained or certified in the SOAR process. 

View
Question:
Once I have passed the SOAR Online Course am I required to attend any other trainings in order to keep my certification?

The SOAR TA Center does not require any further training but we always recommend that SOAR-trained practitioners stay up-to-date by re-visiting the website, reading our e-newsletters, attending our webinars, etc.

While we consider those who pass the SOAR Online Course to be "SOAR-trained," it is not a formal "SOAR Certification" so to speak.  However, many states implement their own SOAR Certification procedures so it is important to know about your state's SOAR Process. Please visit your state's page for more information.

View