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my Social Security: SSA Online Benefits Management Portal

The SOAR TA Center encourages the use of a great service offered by the Social Security Administration, my Social Security

my Social Security Account

What is my Social Security?

my Social Security is SSA’s free and secure online benefits portal that currently boasts over 17,000,000 users. 

  • Users can request a replacement Social Security card
  • People who are working can track and verify their earnings and also get estimates about future benefits.
  • SSI/SSDI applicants can check the status of their application.

  • SSI/SSDI beneficiaries can change their address, enter or change their direct deposit information.
  • SSI/SSDI beneficiaries can quickly obtain a letter with proof of their benefits.
    • Recipients are often asked to show proof that they are receiving SSI/SSDI benefits via a letter from SSA (known as a "budget letter", "benefits letter", "proof of income letter", or a "proof of award letter“). Rather then waiting to receive this letter in the mail, recipients can obtain instantly online via a my  Social Security account!

Creating a my Social Security Account

  • Go to:

  • Provide basic personal information and give answers to some easy questions that only you would know (for security purposes).

  • To complete the process, create a username and password that you will use to access your account.

Tips for SOAR Case Workers

  • SSI/SSDI applicants are only able to create a my Social Security account using their own personal information. You are not able to create or use accounts on behalf of other people, even with written permission.
  • For guidance on assisting an applicant, see our helpful flowchart: Creating a my Social Security Account for Applicants.