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Florida

State Team Lead(s):
Teresa Berdoll
Email: teresa.berdoll@myflfamilies.com
Phone: 850-296-6923

TA Center Liaison: Dazara Ware
Email: dware@prainc.com
Phone: (518) 439-7415 x5260

Florida

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Description of Project

The SOAR effort in Florida is an initiative designed to increase access to SSI/SSDI for eligible adults who are experiencing or at risk of homelessness and have mental illnesses, medical impairments, and/or co-occurring substance use disorders.
 
Individuals interested in training are encouraged to reach out to the State Team Lead or the SOAR TA Center Liaison using the contact information above.

Expectations of Participation in SOAR

Individuals may become eligible to use the SOAR model by completing the SOAR Online Course. Prior to beginning the online curriculum, individuals are encouraged to contact the State Team Lead or the SOAR TA Center Liaison using the contact information above to discuss their training needs and expectations.
 

Expectations of SOAR-trained caseworkers:

  • Serve as appointed representative for the purpose of applying for SSI/SSDI. Representation includes “standing in” for the applicant, responding to questions, receiving copies of all mail sent to the applicant, and communicating back and forth with SSA and DDS**
  • Complete all required SSA forms for SSI and SSDI; submit online whenever possible
  • Collect medical records from providers who have treated the applicant
  • Write a comprehensive SOAR Medical Summary Report that includes psychosocial, treatment, and functional information that is co-signed, if at all possible, by a physician or psychologist who has seen the individual
  • Conduct ongoing outreach and engagement with the individual to stay connected throughout the process
  • Track applications and outcomes, including number of applications completed, approvals/denials, and time to decision
  • Report outcomes into the OAT Data system on at least an annual basis
  • Actively collaborate with Local SOAR Leads
  • Participate in refresher courses and quality review of applications
  • SOAR caseworkers are encouraged to send redacted versions of their first few Medical Summary Reports to the SOAR TA Center for quality review before submission to DDS
** No fees will be collected for assisting with the application
 
Marking and submitting SOAR applications is contingent upon following the local SOAR process.
 
SOAR-trained individuals will also be connected with the State Team Lead, the SOAR TA Center Liaison, and Local SOAR Leads. Any of these persons may be contacted for information or questions at any time about SOAR and they are available to assist with connections to SSA and DDS offices in the state.
 

Outcome Tracking

Training in the use of the SOAR Online Application Tracking (OAT) program is available at https://soartrack.prainc.com.  The SOAR TA Center can answer questions about the OAT system. It is expected that SOAR-trained caseworkers will enter data about their SSI/SSDI applications using the SOAR model as they complete each application. The SOAR TA Center will review data periodically and follow-up with SOAR caseworkers regarding this data and the quality review of applications.