Library & Tools

This document provides answers to frequently asked questions about working with lesbian, gay, bisexual, transgender, queer, questioning, intersex, two-spirit, and other diverse sexual orientations, gender identities and expressions (LGBTQ+) applicants during the Supplemental Security Income/Social Security Disability Insurance (SSI/SSDI) application process. Learn more about using respectful language, engaging in productive and meaningful ways, and preparing SSA forms and the SOAR Medical Summary Report (MSR) with special care and attention to details around LGBTQ+ matters.

This guidance document is a supplement to the Medical Summary Report Interview Guide and Template. It provides important considerations when working with individuals who are Deaf and hard of hearing. It includes helpful information about hearing loss, Deaf culture, and important accommodations. Finally, it includes sample questions that may be helpful in your interview.

This guide will help applicants and/or people supporting them prepare and submit high-quality SSI/SSDI applications when a SOAR provider is not available for assistance.

When assisting an individual with completing and electronically signing an Online Disability Benefit Application the applicant will need to create a my Social Security account. The SAMHSA SOAR TA Center has developed guidance for SOAR providers.

You want to be a SOAR provider? That’s great! This infographic shows what to expect.

Estos son algunos de nuestros recursos traducidos al español. (Here are some of our resources translated into Spanish).

This guide presents common post-entitlement events that occur for Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) beneficiaries and provides guidance for SOAR-trained case workers to assist SSI/SSDI beneficiaries with navigating these events to maintain eligibility. However, it is not exhaustive. SSI and SSDI post-entitlement events and rules are numerous, oftentimes complex in nature, and specific to a person’s circumstances.

Here are SOAR Tools and Resources to help American Indian and Alaska Native communities establish and grow their SOAR initiatives.

As we all do our best to address the barriers associated with racism and inequity, we must accept the discomfort that comes with the effort to learn about ourselves, learn about each other, and grow to create a psychologically safe environment in which staff can work and thrive. Here are some suggestions for improving staff engagement by integrating diversity, equity, and inclusion (DEI) into our SOAR work.

Here are resources associated with our document, "Guidance for Improving Staff Engagement: Integrating Diversity, Equity, and Inclusion in SOAR Work"