Library & Tools

Individuals living in Permanent Supportive Housing (PSH) are eligible for SOAR services. Housing status (i.e. living arrangement) and receipt of vouchers or other in-kind support can impact eligibility and benefit amounts for SSI and SSDI. Understanding the impact of living arrangements, vouchers, income from work, and rent obligations can help individuals maintain their benefits and housing.

This webinar, held on April 17, 2024, explored the intersection of SOAR and Permanent Supportive Housing (PSH) programs.

SOAR (SSI/SSDI Outreach, Access, and Recovery) case workers assist eligible individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Social Security Disability benefits. Due to the unique nature of the position, the following are helpful suggestions and reminders when supervising SOAR case workers.

Staff turnover while there are pending disability applications can confuse and concern the applicant, the Social Security Administration (SSA), and Disability Determination Services (DDS). This checklist helps agencies effectively transfer applications to a new SOAR case worker, resulting in a frustration-free experience for all.

SOAR programs must consider how implicit biases may contribute to disparities in how SOAR services are accessed by and delivered to diverse groups. From hiring and supporting staff to identifying eligible SOAR applicants to writing a Medical Summary Report (MSR), there are many ways to encourage diversity, equity, and inclusion in SSI/SSDI application assistance while creating work environments where SOAR providers can thrive.

This guide helps new SOAR Case Workers get acquainted with their role.

Here is some guidance from the SAMHSA SOAR TA Center and the Social Security Administration for gathering information about and documenting Long COVID for SSI/SSDI applications.

This webinar, held on March 8, 2023, spotlighted successful collaborations between SOAR practitioners and medical providers.

Here are some frequently asked questions regarding HIPAA concerns when collecting and releasing medical records.

On this webinar, held on May 24, 2022, we discussed implementing a referral process to ensure equitable access to SOAR services.