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  • Interviewing Deaf and Hard of Hearing Individuals for the MSR

    This guidance document is a supplement to the Medical Summary Report Interview Guide and Template. It provides important considerations when working with individuals who are Deaf and hard of hearing. It includes helpful information about hearing loss, Deaf culture, and important accommodations. Finally, it includes sample questions that may be helpful in your interview.

    Type:
    Guides
    Date:
    Jul, 2022
  • The Listings and Mental Illness

    The Listings are SSA’s categorized lists of illnesses and conditions and the specific severity criteria – symptoms, duration, and impairments – of each illness/condition that must be met for a person to be considered disabled by the illness/condition. It is helpful for case managers to become familiar with these requirements.

    Type:
    Article
    Date:
    Jan, 2017
  • Sample SOAR Job Description

    Is your agency looking to hire a SOAR Benefits Specialist?  Take a look at this Sample Job Description!

    Type:
    Article
    Date:
    Jun, 2019
  • Hiring and Supervising SOAR Case Workers

    The SAMHSA SOAR TA Center has created a toolkit to provide helpful suggestions and key considerations when hiring and supervising SOAR case workers.

    Type:
    Toolkit
    Date:
    Aug, 2019
  • Guidance for Improving Staff Engagement

    As we all do our best to address the barriers associated with racism and inequity, we must accept the discomfort that comes with the effort to learn about ourselves, learn about each other, and grow to create a psychologically safe environment in which staff can work and thrive. Here are some suggestions for improving staff engagement by integrating diversity, equity, and inclusion (DEI) into our SOAR work.

    Type:
    Guides
    Date:
    Mar, 2021