Library & Tools

This webinar, held on March 6, 2025, reviewed recent SSA policy updates that are important for SOAR case workers to understand.

Here is some guidance for completing the SSA:1699 to register as a Representative with SSA.

All Appointed Representatives assisting SSI/SSDI claimants using the SSA-1696 must now register as a Representative using the new SSA-1699: Representative Registration form.

Individuals living in Permanent Supportive Housing (PSH) are eligible for SOAR services. Housing status (i.e. living arrangement) and receipt of vouchers or other in-kind support can impact eligibility and benefit amounts for SSI and SSDI. Understanding the impact of living arrangements, vouchers, income from work, and rent obligations can help individuals maintain their benefits and housing.

Words are powerful, and the words we choose impact understanding, interpretation, and ultimately, the outcomes of disability applications. By carefully choosing our words, we convey respect for the applicant’s experience and their intrinsic value as people first.

Including SOAR in local CoC planning and projects is a viable strategy for connecting individuals to long-term stable income and improving CoC system performance. CoCs nationwide have included SOAR in their local homeless response systems.

On this webinar, held on August 15, 2024, the SAMHSA SOAR TA Center shared tips for writing effective MSRs.

The Social Security Administration's (SSA) Online Services can be used by representatives (such as SOAR providers) to efficiently communicate with, acquire information from, and send information to SSA. This guide describes who is eligible, how to obtain access, and the key uses for each online service. If you have questions, please contact your SOAR TA Center Liaison.

The Program Operations Manual System (POMS) is a resource used by Social Security employees to process claims for Social Security benefits. It provides detailed instructions and guidance on various aspects of benefit administration. Here we review POMS DI 25020.010-Mental Limitations.

This webinar, held on April 17, 2024, explored the intersection of SOAR and Permanent Supportive Housing (PSH) programs.