Library & Tools

SOAR (SSI/SSDI Outreach, Access, and Recovery) case workers assist eligible individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Social Security Disability benefits. Due to the unique nature of the position, the following are helpful suggestions and reminders when supervising SOAR case workers.

Staff turnover while there are pending disability applications can confuse and concern the applicant, the Social Security Administration (SSA), and Disability Determination Services (DDS). This checklist helps agencies effectively transfer applications to a new SOAR case worker, resulting in a frustration-free experience for all.

National Recovery Month is observed every September to educate the public about mental health and substance use disorders and to celebrate the gains accomplished by individuals in recovery. In celebration, the SAMHSA SOAR TA Center extends thanks and appreciation to the 250+ SOAR-trained case workers who identify as “peers.”

Highlighted below are some of the ways peers from around the country have incorporated their lived expertise into their SOAR work.

Is your agency looking to hire a SOAR Benefits Specialist?  Take a look at this Sample Job Description!

We’ve gathered examples of well-written, successful Medical Summary Reports (MSRs) from SOAR providers across the country for the SOAR community to use as extra guidance.