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  • About Representative Registration

    All Appointed Representatives assisting SSI/SSDI claimants using the SSA-1696 must now register as a Representative using the new SSA-1699: Representative Registration form.

    Type:
    SSA Forms
    Date:
    Oct, 2024
  • SSA Online Services: A How-To Guide for SOAR Providers

    The Social Security Administration (SSA) Online Services can be used to efficiently communicate with, acquire information from, and send information to SSA. This guide describes who is eligible, how to obtain access, and the key uses for each online service. If you have questions, please contact your SOAR TA Center Liaison.

    Type:
    Article
    Date:
    Apr, 2024
  • SSA POMS: Mental Limitations

    The Program Operations Manual System (POMS) is a resource used by Social Security employees to process claims for Social Security benefits. It provides detailed instructions and guidance on various aspects of benefit administration. Here we review POMS DI 25020.010-Mental Limitations.

    Type:
    Article
    Date:
    Apr, 2024
  • SOAR Supervision Checklist

    SOAR (SSI/SSDI Outreach, Access, and Recovery) case workers assist eligible individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Social Security Disability benefits. Due to the unique nature of the position, the following are helpful suggestions and reminders when supervising SOAR case workers.

    Type:
    Article
    Date:
    Mar, 2024
  • SOAR Succession Planning

    Staff turnover while there are pending disability applications can confuse and concern the applicant, the Social Security Administration (SSA), and Disability Determination Services (DDS). This checklist helps agencies effectively transfer applications to a new SOAR case worker, resulting in a frustration-free experience for all.

    Type:
    Article
    Date:
    Mar, 2024
  • National Recovery Month

    National Recovery Month is observed every September to educate the public about mental health and substance use disorders and to celebrate the gains accomplished by individuals in recovery. In celebration, the SAMHSA SOAR TA Center extends thanks and appreciation to the 250+ SOAR-trained case workers who identify as “peers.”

    Type:
    Article
    Date:
    Aug, 2023
  • How to Contact SSA

    This infographic provides a simple flowchart for how to best contact your local SSA office.

    Type:
    Infographic
    Date:
    May, 2023