Library & Tools

While we do our best to help eligible individuals get approved on the initial application, sometimes the application is denied and we need to help someone through the appeals process. This article provides an overview of the several levels of appeals and the steps to take to file an appeal.

Once the Request for Hearing has been processed at OHO, both the representative and applicant will receive a notice indicating the case has been successfully transferred to the court’s Master Docket, where cases are screened. At this stage, representatives can request a Prehearing Case Review or an On-the-Record (OTR) review to avoid the need for a hearing. If the OHO office is not able to grant these requests, the applicant retains the right to a hearing. A request for an expedited hearing due to dire need can also be submitted.

The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.

Read our Q&A with a SOAR case worker from New York who has an appeals success story!

Appointed Representatives assisting with ALJ hearings and Appeals Council level cases can obtain online access to applicants’ electronic folders by enrolling in Appointed Representative Services (ARS). There are also benefits to enrolling in ARS, even if you only assist with initial claims.

How substance use is considered in the disability determination process has changed substantially over the years. This article dispels several widely-held myths about how DDS views substance use (such as you have to be clean and sober to get benefits), and its impact on the application process.

When assisting an individual with completing and electronically signing an Online Disability Benefit Application the applicant will need to create a my Social Security account. The SAMHSA SOAR TA Center has developed guidance for SOAR providers.

The SAMHSA SOAR initiative is intended for individuals experiencing or at risk of homelessness. These terms are defined differently by SOAR and the Social Security Administration (SSA). It is important for SOAR providers to understand these differences when determining who meets the housing criteria to be a SOAR applicant and which cases can be expedited at SSA through the use of the “homeless flag.”

The SAMHSA SOAR TA Center has worked to address the barriers to equity in SOAR implementation with the development of resources, tools, and training. On this webinar, held on March 24, 2022, SOAR Leaders discussed how these resources have been used in their agencies.

Documenting substance use for an application is not just about finding out how much the person uses or how often.