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  • SOAR Supervision Checklist

    SOAR (SSI/SSDI Outreach, Access, and Recovery) case workers assist eligible individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Social Security Disability benefits. Due to the unique nature of the position, the following are helpful suggestions and reminders when supervising SOAR case workers.

    Type:
    Article
    Date:
    Mar, 2024
  • SOAR Succession Planning

    Staff turnover while there are pending disability applications can confuse and concern the applicant, the Social Security Administration (SSA), and Disability Determination Services (DDS). This checklist helps agencies effectively transfer applications to a new SOAR case worker, resulting in a frustration-free experience for all.

    Type:
    Article
    Date:
    Mar, 2024
  • SOAR Collaboration with SSA’s Office of Hearings Operations (OHO)

    This article explains how you can promote SOAR with your Social Security Administration (SSA) Office of Hearings Operations (OHO) office to help ease their backlog and workload issues, while at the same time, improving access to expedited decisions for SOAR applicants.

    Type:
    Article
    Date:
    Sep, 2019
  • Sample SOAR Job Description

    Is your agency looking to hire a SOAR Benefits Specialist?  Take a look at this Sample Job Description!

    Type:
    Article
    Date:
    Jun, 2019
  • Reviewing Denial Notices and the Electronic Folder

    When you are preparing to appeal a denial of disability benefits, the first thing you should do is request the case file so that you can review key components of the file and decision! 

    Type:
    Article
    Date:
    May, 2016
  • Prior or Pending Applications

    It is important to find out whether someone has a pending initial claim or is waiting for a reconsideration or an appeals hearing before starting a new application.

    Type:
    Article
    Date:
    Sep, 2013
  • Pay Equity for Social Workers

    When employers recognize the value of SOAR case workers and coordinators by offering them equitable salaries, the benefits go beyond the individual case worker.

    Type:
    Article
    Date:
    Apr, 2021
  • Opening an Encrypted SSA CD-ROM

    The Social Security Administration (SSA) keeps all new disability files in electronic format. Applicants and authorized representatives have the right to obtain relevant application information on a CD-ROM. When you are preparing to appeal a denial of disability benefits, you should request the case file so that you can review key components of the file and decision.

    Type:
    Article
    Date:
    May, 2016