Skip to main content

Icon library tools 0 Library & Tools

  • About Appeals

    While we do our best to help eligible individuals get approved on the initial application, sometimes the application is denied and we need to help someone through the appeals process. This article provides an overview of the several levels of appeals and the steps to take to file an appeal.

    Type:
    Article
  • ALJ Hearings: Prehearing and On the Record (OTR) Reviews

    Under certain circumstances, the SOAR representative can request that a case be referred back to DDS for a Prehearing Review or that the Office of Hearing Operations (OHO) make an On-the Record (OTR) decision prior to an ALJ Hearing. As well, when OHO feels they can make a fully favorable decision without holding a hearing, they can independently refer a case back to DDS and/or make an (OTR) decision.

    Type:
    Article
  • ALJ Video Hearings

    The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.

    Type:
    Article
  • Appointed Representative Services (ARS)

    Online access to applicants’ electronic folders or eFolders (EFs) is now available for Appointed Representatives with ALJ hearing and Appeals Council level cases.

    Type:
    Article
  • Co-Occurring Substance Use: Material to Disability?

    How substance use is considered in the disability determination process has changed substantially over the years. This article dispels several widely-held myths about how DDS views substance use (such as you have to be clean and sober to get benefits), and its impact on the application process.

    Type:
    Article
  • Creating a my Social Security Account for Applicants

    When assisting an individual with completing and electronically signing an Online Disability Benefit Application the applicant will need to create a my Social Security account. The SAMHSA SOAR TA Center has developed guidance for SOAR providers.

    Type:
    Guides
  • Definitions of Homelessness

    The SAMHSA SOAR initiative is intended for individuals experiencing or at risk of homelessness. These terms are defined differently by SOAR and the Social Security Administration (SSA). It is important for SOAR providers to understand these differences when determining who meets the housing criteria to be a SOAR applicant and which cases can be expedited at SSA through the use of the “homeless flag.”

    Type:
    Guides