Library & Tools

Here are examples of completed SSA and SOAR Forms using information from a fictitious SSI/SSDI applicant.

When you are preparing to appeal a denial of disability benefits, the first thing you should do is request the case file so that you can review key components of the file and decision!

It is important to find out whether someone has a pending initial claim or is waiting for a reconsideration or an appeals hearing before starting a new application.

When employers recognize the value of SOAR case workers and coordinators by offering them equitable salaries, the benefits go beyond the individual case worker.

The Social Security Administration (SSA) keeps all new disability files in electronic format. Applicants and authorized representatives have the right to obtain relevant application information on a CD-ROM. When you are preparing to appeal a denial of disability benefits, you should request the case file so that you can review key components of the file and decision.

As we all do our best to address the barriers associated with racism and inequity, we must accept the discomfort that comes with the effort to learn about ourselves, learn about each other, and grow to create a psychologically safe environment in which staff can work and thrive. Here are some suggestions for improving staff engagement by integrating diversity, equity, and inclusion (DEI) into our SOAR work.

The SAMHSA SOAR TA Center has worked to address the barriers to equity in SOAR implementation with the development of resources, tools, and training. On this webinar, held on March 24, 2022, SOAR Leaders discussed how these resources have been used in their agencies.

Appointed Representatives assisting with ALJ hearings and Appeals Council level cases can obtain online access to applicants’ electronic folders by enrolling in Appointed Representative Services (ARS). There are also benefits to enrolling in ARS, even if you only assist with initial claims.

Read our Q&A with a SOAR case worker from New York who has an appeals success story!

The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.