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  • Guidance for Improving Staff Engagement

    As we all do our best to address the barriers associated with racism and inequity, we must accept the discomfort that comes with the effort to learn about ourselves, learn about each other, and grow to create a psychologically safe environment in which staff can work and thrive. Here are some suggestions for improving staff engagement by integrating diversity, equity, and inclusion (DEI) into our SOAR work.

    Type:
    Guides
    Date:
    Mar, 2021
  • Getting Involved with SOAR

    You want to be a SOAR provider? That’s great! This infographic shows what to expect.

    Type:
    Guides
    Date:
    Mar, 2022
  • Definitions of Homelessness

    The SAMHSA SOAR initiative is intended for individuals experiencing or at risk of homelessness. These terms are defined differently by SOAR and the Social Security Administration (SSA). It is important for SOAR providers to understand these differences when determining who meets the housing criteria to be a SOAR applicant and which cases can be expedited at SSA through the use of the “homeless flag.”

    Type:
    Guides
    Date:
    Jan, 2018
  • Creating a my Social Security Account for Applicants

    When assisting an individual with completing and electronically signing an Online Disability Benefit Application the applicant will need to create a my Social Security account. The SAMHSA SOAR TA Center has developed guidance for SOAR providers.

    Type:
    Guides
    Date:
    Mar, 2022
  • Appointed Representative Services (ARS)

    Appointed Representatives assisting with ALJ hearings and Appeals Council level cases can obtain online access to applicants’ electronic folders by enrolling in Appointed Representative Services (ARS). There are also benefits to enrolling in ARS, even if you only assist with initial claims.

    Type:
    Article
    Date:
    Sep, 2016
  • ALJ Video Hearings

    The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.

    Type:
    Article
    Date:
    Apr, 2021
  • ALJ Hearings: Prehearing and On the Record (OTR) Reviews

    Under certain circumstances, the SOAR representative can request that a case be referred back to DDS for a Prehearing Review or that the Office of Hearing Operations (OHO) make an On-the Record (OTR) decision prior to an ALJ Hearing. As well, when OHO feels they can make a fully favorable decision without holding a hearing, they can independently refer a case back to DDS and/or make an (OTR) decision.

    Type:
    Article
    Date:
    Dec, 2016