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  • SOAR Supervision Checklist

    SOAR (SSI/SSDI Outreach, Access, and Recovery) case workers assist eligible individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Social Security Disability benefits. Due to the unique nature of the position, the following are helpful suggestions and reminders when supervising SOAR case workers.

    Type:
    Article
    Date:
    Mar, 2024
  • SOAR Succession Planning

    Staff turnover while there are pending disability applications can confuse and concern the applicant, the Social Security Administration (SSA), and Disability Determination Services (DDS). This checklist helps agencies effectively transfer applications to a new SOAR case worker, resulting in a frustration-free experience for all.

    Type:
    Article
    Date:
    Mar, 2024
  • SOAR Recertification Process

    The SOAR Recertification Process aims to ensure that case workers who passed the SOAR Online Course more than one year ago but have not yet utilized the SOAR model to assist with SSI/SSDI applications are refreshed on the process. It also offers an opportunity for SOAR practitioners to verify their involvement with and knowledge of SOAR without having to complete the SOAR Online Course multiple times or on a yearly basis.

    Type:
    Article
    Date:
    Feb, 2024
  • Best Practices for Collaborating with SSA and DDS

    SOAR seeks to increase access to Social Security Administration (SSA) disability benefits for people who are experiencing or at risk of homelessness. To achieve this goal, collaborations with SSA and the Disability Determination Services (DDS) are absolutely essential. SOAR can provide invaluable assistance to both SSA and DDS and, similarly, SSA and DDS can help to streamline the process for SOAR providers and for the applicants they both serve.

    Type:
    Article
    Date:
    Jun, 2022
  • ALJ Video Hearings

    The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.

    Type:
    Article
    Date:
    Apr, 2021
  • Pay Equity for Social Workers

    When employers recognize the value of SOAR case workers and coordinators by offering them equitable salaries, the benefits go beyond the individual case worker.

    Type:
    Article
    Date:
    Apr, 2021
  • SOAR Collaboration with SSA’s Office of Hearings Operations (OHO)

    This article explains how you can promote SOAR with your Social Security Administration (SSA) Office of Hearings Operations (OHO) office to help ease their backlog and workload issues, while at the same time, improving access to expedited decisions for SOAR applicants.

    Type:
    Article
    Date:
    Sep, 2019
  • Sample SOAR Job Description

    Is your agency looking to hire a SOAR Benefits Specialist?  Take a look at this Sample Job Description!

    Type:
    Article
    Date:
    Jun, 2019
  • ALJ Hearings: Prehearing and On the Record (OTR) Reviews

    Under certain circumstances, the SOAR representative can request that a case be referred back to DDS for a Prehearing Review or that the Office of Hearing Operations (OHO) make an On-the Record (OTR) decision prior to an ALJ Hearing. As well, when OHO feels they can make a fully favorable decision without holding a hearing, they can independently refer a case back to DDS and/or make an (OTR) decision.

    Type:
    Article
    Date:
    Dec, 2016