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  • About Appeals

    While we do our best to help eligible individuals get approved on the initial application, sometimes the application is denied and we need to help someone through the appeals process. This article provides an overview of the several levels of appeals and the steps to take to file an appeal.

    Type:
    Article
    Date:
    Jan, 2016
  • ALJ Hearings: Prehearing and On the Record (OTR) Reviews

    Once the Request for Hearing has been processed at OHO, both the representative and applicant will receive a notice indicating the case has been successfully transferred to the court’s Master Docket, where cases are screened. At this stage, representatives can request a Prehearing Case Review or an On-the-Record (OTR) review to avoid the need for a hearing. If the OHO office is not able to grant these requests, the applicant retains the right to a hearing. A request for an expedited hearing due to dire need can also be submitted.

    Type:
    Article
    Date:
    Dec, 2016
  • ALJ Video Hearings

    The Social Security Administration now offers a video option for Administrative Law Judge appeal hearings.

    Type:
    Article
    Date:
    Apr, 2021
  • Appointed Representative Services (ARS)

    Appointed Representatives assisting with ALJ hearings and Appeals Council level cases can obtain online access to applicants’ electronic folders by enrolling in Appointed Representative Services (ARS). There are also benefits to enrolling in ARS, even if you only assist with initial claims.

    Type:
    Article
    Date:
    Sep, 2016
  • Getting Involved with SOAR

    You want to be a SOAR provider? That’s great! This infographic shows what to expect.

    Type:
    Guides
    Date:
    Mar, 2022
  • Guidance for Improving Staff Engagement

    As we all do our best to address the barriers associated with racism and inequity, we must accept the discomfort that comes with the effort to learn about ourselves, learn about each other, and grow to create a psychologically safe environment in which staff can work and thrive. Here are some suggestions for improving staff engagement by integrating diversity, equity, and inclusion (DEI) into our SOAR work.

    Type:
    Guides
    Date:
    Mar, 2021
  • Hiring and Supervising SOAR Case Workers

    The SAMHSA SOAR TA Center has created a toolkit to provide helpful suggestions and key considerations when hiring and supervising SOAR case workers.

    Type:
    Toolkit
    Date:
    Aug, 2019