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Find answers to frequently asked questions.

Question:
How long does it take to find out if you passed the course?

All complete packets submitted to SOAR TA Center will be reviewed within 10 business days. If your application packet is complete and without major errors or omissions, you will receive a Certificate of Completion. If there are significant errors/omissions, you will be invited to revise your packet and resubmit it for a second review. Once we receive your updated documents, you will hear from us within 7 business days. If the errors/omissions have been corrected, you will receive a Certificate of Completion.

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Question:
After registering for the online course, at what point has it been too long to send in the MSR?

It's never been too long! You are welcome to submit your documents for the SOAR Online Course practice case at any time and the system will never time you out.

If you have specific questions about your practice case, email them to soaronline@prainc.com.

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Question:
Once I have passed the SOAR Online Course am I required to attend any other trainings in order to keep my certification?

The SOAR TA Center does not require any further training but we always recommend that SOAR-trained practitioners stay up-to-date by re-visiting the website, reading our e-newsletters, attending our webinars, etc.

While we consider those who pass the SOAR Online Course to be "SOAR-trained," it is not a formal "SOAR Certification" so to speak.  However, many states implement their own SOAR Certification procedures so it is important to know about your state's SOAR Process. Please visit your state's page for more information.

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Question:
How long is the certification from the SOAR online courses good for? is there an expiration date?

From the perspective of the SAMHSA SOAR TA center, there is no expiration date. Since you have passed the SOAR Online Course and received a Certificate of Completion, you are “SOAR-trained.” While we do not require additional training or re-certification, we do recommend visiting our website frequently and attending our webinars/SOARing Over Lunch calls, etc., to stay up-to-date on SSA policy changes and learn about new or updated SOAR resources.

With that being said, there may be training/certification requirements in your state or community.  We recommend reaching out to your State Team Lead or your SAMHSA SOAR TA Center Liaison. They will be able to provide additional assistance and connect you with leads in your area. You can find their contact information on your your state's SOAR page.

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Question:
How do I print my SOAR certificate?

When you log-in to the SOAR website, go to your Profile page.  There, you will see a link to access the Certificate of Completion that was e-mailed to you when you passed the course.

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Question:
In the SOAR Online Course, there is information requested on the forms that is not provided in the progress notes or medical records. Should I make something up?

There is no need to make up any details about your fictional applicant. All of the information you need to complete the Practice Case application packet is provided to you. Take care to review all materials available on the Practice Case pages at the end of Classes 1-4. This includes applicant interviews, medical records, and progress notes.

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