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Find answers to frequently asked questions.

Question:
When do I need to complete the SSA-4814?

The SSA-4814 is only necessary for individuals who are alleging HIV infection. It is the Medical Report on Adult With Allegation of Human Immunodeficiency Virus (HIV) Infection.

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Question:
If a U.S. Citizen is dishonorably discharged, can s/he still receive Social Security benefits?

Yes, discharge status does not matter for citizens.

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Question:
Are the CEUs offered by SOAR Online Course approved by the American Counseling Association or the National Board of Certified Counselors?

The CEUs offered by the SOAR Online Course are approved by the National Association of Social Workers (NASW).

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Question:
Is there any place to find a completed sample of the SSA-8000-BK?

Yes, you can find samples of completed SSA forms here.

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Question:
What does DDS stand for?

DDS stands for Disability Determination Services. DDS is the state agency charged with making the medical determinations for SSI/SSDI claims. They gather medical information and can order additional testing or consultative exams. DDS operates under Federal SSA guidelines and functions under various state agencies (e.g. Dept. of Labor, Vocational Services, or Educational Services).

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Question:
How long is the SOAR Online training?

We estimate that it will take 16-20 hours to complete the Online Course.  This includes the completion of the Practice Case in which you will submit an SSI/SSDI application packet for a fictitious client to the SOAR TA Center.

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Question:
In the SOAR Online Course, do I fill out my name and contact information on the SSA forms, or do I pretend to be the case worker?

When completing the Practice Case in the SOAR Online Course, you are acting as the case worker completing an application for the fictional applicant.  Use the case worker's name and contact information found in the progress/case notes.

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Question:
When submitting an online SSDI application, how do you identify it as a SOAR application?

You can type "This is a SOAR application" in the Remarks section.  You should also indicate whether the applicant is experiencing homelessness and any other clarifying remarks. 

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Question:
In the SOAR Online Course practice case, I inadvertently loaded blank forms 827 & 1696. What do I do?

If you go back to the Practice Case in Class 2 you should be able to delete the documents you uploaded and re-upload the correct versions.  If you have already submitted your entire application packet in Class 7 you will not be able to make any of the changes online.  However, you can email the correct forms to soaronline@prainc.com

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Question:
How do you answer the question, "What date did the applicant became disabled or unable to work?" when there is not an exact diagnosis date in medical records?

The date the applicant became disabled is not necessarily the date that he/she was first diagnosed. SSA is looking for the date on which they were unable to work at a substantial gainful level due to their illnessess/conditions.  You should enter the date that they were no longer able to work (or last worked at an SGA level). 

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