Question: I'm trying to upload the SSA forms for the SOAR online course and I'm getting a message that the file size is too large. How do I submit my forms for the course if I cannot upload them?
If you are having difficulty uploading documents for the SOAR online course, please contact us at 518-439-7415 x2. We can walk you through the uploading process or can arrange to accept the documents via email or fax.
Question: How much does the SOAR online course cost?
The SOAR online course is available free of charge. Anyone interested in SOAR training is welcome to enroll at any time. The course is self-paced and you can receive support and assistance by contacting your SOAR TA Center Liaison or SOAR state/local lead.
Question: Once I have completed and passed the Online Course, what is my title?
Individual providers can choose whatever title works best for themselves and their agency. Some examples that we have seen include SOAR practitioner, SOAR benefits specialist, SOAR case manager, and SOAR specialist. Others will use their traditional title (e.g. social worker, case manager, outreach worker) and say that they are SOAR trained or certified in the SOAR process.
Question: In the SOAR Online Course practice case, I inadvertently loaded blank forms 827 & 1696. What do I do?
If you go back to the Practice Case in Class 2 you should be able to delete the documents you uploaded and re-upload the correct versions. If you have already submitted your entire application packet in Class 7 you will not be able to make any of the changes online. However, you can email the correct forms to soaronline@prainc.com.
We estimate that it will take 16-20 hours to complete the Online Course. This includes the completion of the Practice Case in which you will submit an SSI/SSDI application packet for a fictitious client to the SOAR TA Center.
FAQ
If you are having difficulty uploading documents for the SOAR online course, please contact us at 518-439-7415 x2. We can walk you through the uploading process or can arrange to accept the documents via email or fax.