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I am taking my client to SSA office to turn in SOAR packet. He does not have any form of identification, recently lost his wallet, will that be an issue?

Question:

I am taking my client to SSA office to turn in SOAR packet. He does not have any form of identification, recently lost his wallet, will that be an issue?

Answer:

  • Unfortunately, yes, it is likely to be an issue if the applicant comes with you to the SSA office. SSA is getting more stringent in needing identification in order to combat benefits fraud.

    I encourage you to perhaps find a workaround to doing the in-person interview while you are working on getting a replacement ID for the applicant. In many areas, SOAR caseworkers are able to drop off a completed SSA-8000 and/or arrange for a  phone interview.

    If that's not possible, reach out to the SSA Homeless Coordinator/SOAR Point of Contact at SSA prior to the appointment about the lack of ID, so that it doesn't become an issue when you are there with the applicant.