Can someone apply using the SOAR process whose primary ailment is a physical ailment?

You can absolutely use the SOAR critical components for a person with a physical ailment.  There are many people that have been denied for years without the help of an advocate to get through the process.  That said, we don't want to encourage people to only help those that have an "obvious" disability. Often people's illnesses are complicated -- they may seem okay one day but on other days they struggle so much that they aren't able to work at a substantial gainful level. SOAR is a great process for these individuals because of all the evidence gathering and additional assessments that we do.