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Current course:  SSI/SSDI Outreach, Access, and Recovery (SOAR) Online Course: Adult Curriculum

Filing Online with iAppeals

Once an applicant receives notice of a denial and decides to appeal the decision, SOAR case workers can help prepare and assist with the appeal. This article discusses how to file appeals online, using iAppeals. 

About iAppeals

As you have learned, completing and submitting SSA forms online helps the disability determination process move more smoothly and quickly and can do much to expedite an initial SOAR claim. We also recommend filing appeals online using iAppeals.
 
iAppeals is a Social Security Online Service that allows authorized representatives and applicants to electronically file a reconsideration or ALJ hearing request for SSI and SSDI. 
  • You can file iAppeals at https://secure.ssa.gov/iApplsRe/start.
  • iAppeals users have the option to submit (upload) forms and other evidence with their appeal requests.
  • If you are unable to file the appeal documents online, we suggest you contact your SSA field office to arrange hand delivering or faxing to SSA. 
Key Tip: Although non-attorney representatives are not required to file appeal documents online by SSA at this time, we strongly encourage SOAR providers to do so. SSA regulations currently require that attorneys file requests for reconsideration and requests for hearings online. 

Forms Included in iAppeals

  • i561: Request for Reconsideration
  • i501: Request for Hearing By Administrative Law Judge (ALJ)
  • i3441: Disability Report – Appeal
  • e827: Authorization to Disclose Information to SSA
  • iAppeals Application Utility for Attachments (e.g. SSA-1696, Medical Records, MSR and other documents)

Four Steps of an iAppeal

  1. Identification
    1. Basic screening information about applicant and preparer
    2. Reentry Number provided
    3. Appeal Requests (i561 or i501)
  2. Medical (i3441)
    1. Updated contact information
    2. Updated information about applicant
    3. Updated medical information
  3. Activities and Training (i3441)
    1. Updates in daily activites
    2. Updates to work or education activities
    3. Updates to participation in Vocational Rehabilitation programs
  4. Review 
    1. Additional Remarks
    2. Medical Authorization (e827)
    3. Summary/Review of Information entered 
    4. Attachment Utility
    5. Final Submission
    6. Confirmation, Attachments, and Personalized Cover Sheet option
    7. Start another iAppeal option

Screenshot of Social Security Disability Appeal site available at https://secure.ssa.gov/iApplsRe/start

Filing an Online Appeal

Start the iAppeal as soon as possible, keeping in mind the 65-day deadline from the date on the denial notice. You will be blocked from filing online if you begin after the 65th day.
  • Enter the date on the denial notice, the applicant's name, date of birth, and Social Security Number.
  • You do not need to complete all of the appeal forms in one session.
  • If/when you exit, you will be provided with an application re-entry number that you will use to return and complete the iAppeal by the deadline. Save this number!
  • You will receive a message that alerts you to how many days are left until the deadline. Be sure to mark your calendar so the appeal deadline is not missed.
  • The iAppeal is not considered complete and SSA will not take action on the appeal until the i561 (Request for Reconsideration)/i501 (Request for Hearing), e827, and i3441 (Disability Report-Appeal) are submitted. 

Submitting the iAppeals Request

  • The end of the iAppeals screen path has a single “Submit Appeal” button.
  • Even if the applicant is not with you, as the authorized representative, you are permitted to submit the appeal*. 
  • When you click the “Submit Appeal” button, iAppeals automatically submits all the completed forms and attachments to SSA as one package.
  • After submission, select the link with “Personalized Cover Sheet” which lists all items sent as well as those items you may need to bring or mail to SSA.
*Note: this is not the case when filing an SSDI (Title II) initial application online.

What’s Next?

  • Just like when filing the initial application online, SSA will develop the case for other issues, and good cause for late filing of the appeal when necessary.
  • The appeal request will be electronically delivered to the Disability Determination Services (DDS) or the local servicing Office of Hearings Operations (OHO), as appropriate, who will develop the case for other issues such as new medical conditions, updated medical documentation, and worsening functional limitations.
  • SSA will mail a copy of the appeal request to the claimant and authorized representative.